Epic Audio Ltd needs to gather and use certain information about individuals. These can include customers, suppliers, business contacts, and other people the organisation has a relationship with. We believe that it is important to protect the personal data of our customers and are committed to this. This policy explains how we may collect and process your personal data. As the data controller, Epic Audio Ltd are committed to adhere to the Data Protection Act 1998 and the GDPR.
Complies with data protection law and good practices, Protects your rights and keeps your data secure,
Is open about how your data is stored and processed, Protects against data breaches.
Collecting and Processing Information
We may collect personal data from you under any of the following circumstances:
We will not collect any unnecessary data or ‘special categories of personal data’, such as health records or criminal records. In the event of the submission of an account application form we will perform a credit check on your organisation. This will be expressly made clear to you at the point of submission.
Any personal data provided by the data subject must be accurate and the data subject must have full right to share the personal data provided.
The personal data held by Epic Audio Ltd of our customers is necessary for the operation of our business. Personal data will be used for the following purposes and shall not be kept longer than is necessary to fulfill these purposes:
Epic Audio Ltd will never share your personal details with any third party without prior agreeing this action with you. We regularly work with our trusted supplier MLEC (UK) Ltd, for repair services. In the event that you require repair services we will share basic personal data with MLEC (UK) Ltd in order to fulfill the repair service.
In accordance with Data Protection Laws, we adopt securely measures to protect all personal data held by Epic Audio Ltd. Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of data.
We will only gather the information that is absolutely necessary for processing your account as our customer. If data given or obtained are excessive for such purpose, they will be immediately deleted or destroyed.
As previously stated, we may occasionally email you about our services, offers and products. We will only process your email information for marketing purposes under your express permission. You will have the option to opt-out of marketing communications in each email. In the event of opting-out your details will be removed from our marketing database but may still be retained for the purpose of conducting business. Please note that you can subscribe to our mailing list at any time via our website.
All individuals that Epic Audio Ltd hold data on have the right to:
In certain circumstances Epic Audio Ltd might be required to disclose data to law enforcement agencies without the consent of the data subject. Under these circumstances, Epic Audio Ltd will disclose requested data, however we will ensure the request is legitimate and seek legal advisors where necessary.
If you require your details to be updated please contact firstname.lastname@example.org and request an Amendment Form along with an appropriate postal address and we will send you a new form to list your new details. All amendments will be made within 48 hours of receipt of the details and any only details will be deleted or destroyed.